Onsite Pickleball Supervisor

TNC Pickleball Club | Town n Country Mall | Moose Jaw, SK

Location: Town n Country Mall, Moose Jaw

Opening: Coming Soon!

About TNC Pickleball Club

TNC Pickleball Club is opening a new indoor pickleball facility featuring three year-round courts at Town n Country Mall.

Our goal is to create an active, welcoming community where people of all ages and skill levels can play, socialize, improve their skills, and enjoy pickleball throughout the year.

We are looking for an energetic, outgoing, and organized Onsite Supervisor to help launch and grow the club.

Key Responsibilities

Oversee daily court operations, staff scheduling, and customer service.

Welcome new players, explain club activities, and encourage participation.

Organize open play, player rotations, beginner sessions, friendly matches, and social events.

Develop regular programming, leagues, tournaments, and other activities to increase court usage.

Build relationships with local players, community groups, schools, and businesses to attract new customers.

Manage court bookings, memberships, payments, and player inquiries.

During the initial two-week soft open play period, coordinate player registration, collect feedback, and identify demand for future programs and memberships.

Supervise and train court staff and ensure a safe, clean, and welcoming environment.

Track attendance, player feedback, membership interest, and facility performance.

Work with management to develop promotional activities and grow club revenue.

Qualifications

Friendly, enthusiastic, organized, and comfortable working with the public.

Experience in recreation, sports, hospitality, customer service, or team supervision.

Strong communication, leadership, and problem-solving skills.

Interest in pickleball and community sports; playing experience is a strong asset.

Comfortable using basic booking systems, computers, and social media.