Case Counsellor

Case Counsellor

SP3 Social Services Worker 3

Regular/full-time

Department of Families

Regional Social Services Northern, Community Services and Supports

Portage la Prairie MB

Advertisement Number

45758

Salary(s)

SP3 $60,011.00 - $79,189.00 per year

Closing Date

November 5, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation.

The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This is a preference competition. All applicants are encouraged to apply, however first consideration for this competition will be given to Indigenous people. Applicants are requested to self-declare at the time of application.

An eligibility list may be created for similar positions and will remain in effect for 6 months.

The Department of Families is seeking a qualified candidate to fill a Case Counsellor position in Portage la Prairie.

To be considered for this competition you must submit an application form and resume. See below for further instructions.

Click here to access the application form.

Duties

Who you are

You have strong interpersonal communication skills, and you interact with people with dignity, respect, objectivity and the desire to actively listen and learn.

You are a great listener, you can articulate clearly and you understand the importance of looking beyond what is at the surface, and you can maintain flexibility in your approach and planning with participants and   their families.

You are open to collaborating with your co-workers and others to better meet the needs of your participants. You are also adaptable to changes in workload, policies and procedures.

You are comfortable with technology, using multiple computer and business programs.

What we offer

A career in a helping and caring profession with the ability to make a profound and lasting impact in the lives of people.

A positive work environment where you can build successful and long-lasting professional relationships with co-workers who will share their knowledge and expertise with you.

Every day is different with variety in tasks and challenges.

Training from orientation to on-going professional development within EIA that will give you the tools you need to be successful.

The EIA program is a program of last resort that provides financial and other assistance to eligible Manitobans who have no other way to support themselves or their families. The program works with persons living with disabilities to meet their specialized needs and ensure inclusion in the community while also partnering with employable participants and their families to encourage access and participation in the workforce.

We are committed to providing a workplace that is inclusive and we welcome people of all abilities and diverse lived experiences to send us their application for this role.

Qualifications

Essential

Post-secondary education in the social services field. This may include a certificate, diploma, or degree. An equivalent combination of education, training and experience within the social services field may be considered.

Experience working with individuals/families from diverse backgrounds (cultural, financially disadvantaged, persons with disabilities, socially disadvantaged, newcomers, etc.) who may face multiple barriers and challenges such as addictions, mental illness, disability and employment.

Ability to manage conflict in a calm, assertive and respectful manner.

Strong written communication skills.

Strong verbal communication skills.

Strong interpersonal skills with the ability to build and maintain strong relationships within a range of diverse stakeholders.

Ability to independently problem-solve with understanding and empathy while also ensuring that Legislation and policy are appropriately and equitably applied.

Ability to set priorities, to organize and exercise initiative in a complex and fast-paced work environment with high-volume caseloads and competing demands.

Ability to work effectively in a team environment with participants, other programs and external resources.

Desired

Case management experience in a social service setting.

Ability to read, write and verbally communicate in French.

Conditions of Employment

Must be legally entitled to work in Canada

Must have a valid full stage Class 5 driver's licence and the ability to travel within the Province of Manitoba

Must be available to work evenings, weekends, and statutory holidays on occasion

Must be able to provide and maintain a satisfactory Criminal Record Check with Vulnerable Sector Search

Must be able to provide and maintain a satisfactory Child Abuse Registry and Adult Abuse Registry Checks

+ Benefits

Why Work For Manitoba Government?

The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan, health and wellness benefits, and other supports to encourage work-life balance.

Financial Security

Attractive salaries

Defined pension plan

Life insurance coverage

Long-Term Disability Plan

Benefit Plan

Employer paid health care benefits including health, dental and vision

Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture and more

Annual health spending account for eligible employees

Commitment to Health and Wellness

Employee and Family Assistance Program

Paid time-off including sick leave, wellness days and family related leave days

Flexible work arrangements for eligible positions

Generous vacation entitlements, increasing with years of service

Parental, maternity, and adoptive leave options

Professional Growth & Development

We want our employees to thrive and grow, and are committing to investing in their development. We offer multiple avenues of support such as inhouse training, educational assistance and leadership development programs to help achieve these goals.

Organizational Culture and Values

The Manitoba government is committed to a work environment and culture that values and recognizes every employee. When we look at Manitoba’s Public Service, we see a reflection of Manitoba’s diversity. We come from differing educational, cultural, and ethnic backgrounds and work in a wide array of jobs across the province, we are all public servants.

Impact on Manitoba’s Future

By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will impact both current and future generations.