Receptionist

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The National Job Bank

Work setting

• Private sector
• Urban area
• Health care institution, facility or clinic

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Provide customer service
• Light cleaning duties

Computer and technology knowledge

• Electronic medical records
• Electronic scheduler
• Word processing software
• Mac OS
• Social Media
• Electronic mail
• Spreadsheet
• MS Excel
• MS Outlook

Security and safety

• Basic security clearance
• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Fast
• paced environment
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Screening questions

• Are you available for shift or on
• call work?
• Do you have experience working in this field?

Employment terms options

• Early morning
• Evening
• Morning

Employment terms options

• Day
• Weekend

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Other benefits

• Parking available