About this role
The Home Inn & Suites by d3h - Saskatoon South is now hiring a Part-Time Front Desk Agent. We are looking for a motivated, friendly person to be responsible for welcoming guests, managing online and telephone bookings, and verifying guests' payment methods during check-in.
Why Join Our Team
Significant discounts at Our Family of Hotels
Medical, Prescription, Dental and Vision Benefit options
Free e-Doctor and counselling services for you and your family
E-giftcard recognition incentives
Employee appreciation events and celebrations
A diverse and inclusive workplace environment
Opportunities for career growth
What You'll Do
Checking guests in and out.
Receiving and managing reservations made online and by telephone.
Verifying guests' payment methods during check-in.
Diligently follows operational standards policy and procedures.
Assigning rooms to guests and informing them of any specials offered by the hotel.
Organizing transport services for guests at their request.
Providing guests with information about the hotel and the city.
Serving as a host for meeting rooms and ensuring that all relevant preparations are made for the event.
Resolving guest issues regarding hotel services, amenities, and policies.
Administrative duties, balancing shift transactions and accurate data entry.
Elevating the customer and employee experience.
Communicating and coordinating with General Manager and other departments.
Your Availability
Mornings, Afternoons, Evenings, Weekdays, Weekends, Holidays
Hours Required: 7am - 3pm and 3pm - 11pm or mid shift 11am-9pm
Your Background
Must be professional, friendly and excel at providing a great customer experience.
The ability to multitask.
Excellent organizational and time management skills.
Effective English-speaking communication skills.
Basic math skills.
A true desire to create a welcoming atmosphere in a fast-paced environment.
Ability to work weekends, if required.
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