Front Desk Clerk

Job Duties

Answer enquiries regarding hotel services and registration by letter, by telephone, and in person

Greet guests upon arrival with a friendly demeanor and assist with the check-in process

Maintain an inventory of vacancies, reservations, and room assignments

Register arriving guests and assign rooms

Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems

Handle guest requests and complaints efficiently ensuring a high level of customer satisfaction

Process payments and manage cash transactions securely, present statements of charges to departing guests, and receive payment.

Maintain accurate records of guest information and reservations using hotel management software

Coordinate with housekeeping and maintenance teams to ensure rooms are prepared for incoming guests

Provide information about services available in the community, and respond to guests' complaints

Provide local area information, including dining recommendations and attractions.

Assist with administrative tasks as needed, including filing and data entry

Number of positions

1

Full-time, permanent: 30-40 hours per week

Young applicants will be preferred.

Employment requirements

Education

Secondary school

Experience

Experience in a hotel/Motel will be an asset

Salary

$17/hr

Benefits

Overtime Pay (1.5 times of hourly wage after 40 hours of working in a week and or after 8 hours in a given day).

Vacation pay as per Saskatchewan Standards (3 weeks or 5.77% of vacation pay)

To Apply

Email your CV to

[email protected]