About this role
- Minimum of (2) two years work experience in the lumber industry preferred
- Minimum (1) one year work experience in a supervisory role in retail environment preferred
- Must be able to forklift
- Must have a valid class 5 driver's license
- Provide assistance to upper management in supervising and facilitating the daily operations of the store.
- Oversee the responsibilities of the Store Manager in their absence.
- Assist in the delivery of key personnel management, such as interviews, promotions, performance reviews and disciplinary actions.
- Provide direction, guidance and instruction to all store associates as required.
- Ensure store conditions are consistently upheld to established standards.
- Assist in creating weekly staffing schedules; ensuring staffing levels adequately meet business needs.
- Learn pricing and product knowledge on lumber and all store related products.
- Load and unload deliveries manually and with forklift when needed.
- Deliver loads when necessary.
- Maintain required licenses, physicals, etc. necessary to perform job requirements.
- Greet and assist customers in a way that models exemplary conduct to other staff.
- Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
- Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
- Ensure that all health, safety and security regulations are adhered to and required standards are met.
- Perform end of day and any other reports including store related inventory in absence of manager.
- Oversee and assist in inventory management.
Requirements
Education
Private Vocational School Certificate
Experience
1-2 Years
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