Assistant Business Manager

Support the General Manager in overseeing the operations and business performance of Victoria Square Shopping Centre, other assigned properties and related businesses. Coordinate staff, services and projects, improve procedures and ensure management decisions are carried through.

Key responsibilities

• Oversee office and operational procedures, evaluate their effectiveness and implement approved improvements.
• Establish work priorities, delegate tasks to property administrators and support staff, and ensure deadlines are met and procedures are followed.
• Coordinate office and property services, including equipment, supplies, space arrangements, relocations, asset disposal, parking, maintenance and security.
• Review contractor quotations, service agreements and work performance, and recommend cost-effective solutions.
• Prepare operating budgets, monitor expenses and inventory controls, and analyze financial results, contracts and project plans.
• Coordinate approved projects, track progress and resolve or escalate operational issues.
• Support leasing negotiations, tenant retention and resolution of significant tenant concerns.
• Assist with recruitment, onboarding, training and staff coordination across properties.
• Oversee records management, confidentiality and authorized release of information in accordance with company policies and applicable privacy requirements.
• Assemble information and prepare operational reports, procedure manuals and correspondence. Coordinate insurance claims, incident follow-up and legal matters under managements direction.