Recovery Advisor

Recovery Advisor

AO2 Assessment Officer - 2

Term/full-time

Department of Transportation and Infrastructure

Recovery and Mitigation, Emergency Management Organization

Winnipeg MB

Advertisement Number

45832

Salary(s)

AO2 $55,340.00 - $67,047.00 per year

Closing Date

November 23, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation.

The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to women, Indigenous people, visible minorities and persons with disabilities.

An eligibility list may be established to fill similar regular and term positions, which will remain in effect for 6 months.  This competition may also be used to source candidates for Assessment Officers at the AS2 classification.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

Manitoba Transportation and Infrastructure is seeking a highly motivated individual to work as an Recovery Advisor within the Emergency Management Organization – Recovery and Mitigation branch of the Manitoba Emergency Management Organization.

To be considered for this competition you must submit your resume and cover letter. The selection board will rely on information provided on your resume and cover letter to determine whether a candidate will be invited for further assessment.

Preference may be given to current employees of the Manitoba Public Service.

Duties

Reporting to the Manager of Funding Programs the incumbent works as a member of the Recovery Advisor team to manage a portfolio of Disaster Financial Assistance claims.

Claim types managed by the incumbent may vary to include private sector and/or public sector claims.  As interactions with the public and local authorities are a key function of this role, a diplomatic, professional and customer service oriented communication style are required.

With a high level of attention to detail, the incumbent will reconcile claims and input data into Microsoft Excel and Lotus Notes.  Maximum assistance amounts will be determined by the Recovery Advisor by reading, interpreting and applying legislation, policy, guidelines and regulations to a claim.

Qualifications

Essential

Professional work experience in one of the following areas: building construction, inspection, or assessment; agriculture inspection; insurance brokerage; or insurance claims management. Related work experience demonstrating experience in claims processing or property/damage evaluation may be considered.

Knowledge of one or more of the following: building construction techniques and materials; agricultural processes and practices; and claims management processes.

Experience interpreting and applying policy, regulations, guidelines, and/or legislation.

Strong problem-solving skills and the ability to work independently with minimal supervision.

Excellent organizational and time management skills with the ability to set priorities and meet deadlines in a fast-paced environment.

Strong interpersonal skills, with experience navigating complex and sensitive situations with diplomacy and tact.

Strong written communication skills with experience communicating simple and complex information to various stakeholders who have varying levels of understanding.

Strong verbal communication skills to effectively communicate with various stakeholders.

Experience with Microsoft Office software (Word, Excel, and Outlook), or equivalent software.

Desired

Experience with Lotus Notes or IBM Notes.

Conditions of Employment

Must be legally entitled to work in Canada

Must be willing and able to work extended hours, including holidays, evenings and weekends as required

Must be able to travel by ground and air across Manitoba with possible overnight stays, as required