Library Outreach Worker

This posting will be used to fill 1 casual position working up to 75 hours bi-weekly. It will establish a 12-month eligibility list which may be used to fill similar positions.

This job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon.

About us

Reporting to the Supervisor of Community Outreach Services (COS), the position is based in the Whitehorse Public Library as a part of a collaboration between the Departments of Health and Social Services and Community Services.

Your impact

This position is a key initiative within the Downtown Whitehorse Safety Response Action Plan, designed to enhance the safety, health, and overall well-being of downtown Whitehorse. The incumbent provides client-centered, trauma informed on-site outreach support to individuals accessing the Whitehorse Public Library who may face challenges in navigating and accessing a broad range of social and community supports due to their complex needs.

• For more information on this job, please contact Mireille Simon, Supervisor Community Outreach Services at [email protected]
• For more information about the recruitment process, please contact Katie Terrion, HR Consultant at 867-335-2373 or [email protected]

Your benefits

In addition to a competitive salary, we offer many additional financial and non-financial benefits.

• Government of Yukon’s many benefits

Your career, your home, your lifestyle

We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural, and recreational amenities, all set in a spectacular natural environment.

As part of our team, your achievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon, and the Government of Yukon, has to offer.

Check out

• Yukon Life
• Working at Yukon government

Important application and job requirements

Essential qualifications

Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume; ensure you use a month/year to month/year format and include the duties you performed in each of your positions.

• Recent experience working directly with vulnerable individuals.
• Recent experience directly providing trauma informed care based on best practices.
• Knowledge and experience with Harm Reduction practices.
• Experience in crisis intervention, crisis prevention, and de-escalation.
• Training and experience assessing individuals’ risks to self-harm, and/or others will be considered an asset.

Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

It may be helpful for you to review “Prepare your resume and cover letter”.

Desired knowledge, skills and suitability

If selected for an interview, candidates should have, and may be assessed on, the following:

• Demonstrated ability to work effectively with a high functioning multi-disciplinary team.
• Demonstrated ability to independently plan, organize and prioritize workload and be flexible with a constantly evolving workload.
• Demonstrated ability to provide services from a trauma informed lens.
• Excellent interpersonal, conflict management and relationship building skills.
• Effective oral and written communication skills.
• Excellent organizational skills.
• Knowledge of mental health and substance use disorders.

It may be helpful for you to review “The job interview process”.

Conditions of employment

You must meet the following conditions before being hired, or within the time frame noted.

• RCMP Vulnerable Sector Check
• WHMIS 2015 (within 1-month of hire)

Job requirements

This job requires you to perform, and/or be exposed to, the following:

• The incumbent regularly interacts with members of the public, including individuals who may exhibit challenging, disruptive, or occasionally aggressive behaviour, and must be able to assess safety risks and effectively de-escalate situations.
• The position requires the incumbent to work independently within the Whitehorse Public Library, actively providing support as needed.
• The role involves working with vulnerable individuals and responding to challenging situations that may contribute to cumulative stress or emotional strain.
• This position works various day, evening and weekend shifts as needed.

Learn more

• For help on creating your E-recruitment profile, email [email protected] or phone 867-667-9453.