Support Staff Supervisor

Oxford House Saskatchewan provides safe, affordable, sober housing for people who have completed addictions treatment and are at risk of homelessness. Our member-driven homes support people as they build stable lives in recovery.

The Support Services Employee supports members and oversees the day-to-day operation of Oxford House residences in Regina. This position reports to the Member Services Manager.

Responsibilities

• Supervise, mentor and support program staff; assist with recruitment, onboarding and training.
• Conduct intake screenings, orientations and documentation; mentor members and attend house meetings.
• Help members access community services and maintain relationships with service providers.
• Apply organizational policies and address relapses, behavioural concerns, non-compliance and evictions.
• Collect dues, arrange deposits, conduct drug and alcohol testing, and coordinate the secure storage of belongings following evictions.
• Monitor house safety, report maintenance needs, review incidents and maintain confidential records.
• Assist with minor repairs and perform other assigned duties.

Qualifications

• Degree in social work, human services, psychology or a related field preferred; equivalent education and addictions support experience considered.
• At least two years experience in addictions recovery, mental health or social services. Supervisory and residential recovery housing experience are assets.
• Knowledge of recovery, trauma-informed care and harm reduction; strong leadership, communication, documentation, crisis intervention and conflict resolution skills.
• Valid drivers license, criminal record and vulnerable sector checks, and First Aid/CPR certification or willingness to obtain it.

Position Details

• Mon & Tue 12-730 Wed Fri: 9-4:30
• Scheduled on-call duties include evenings, weekends and holidays.
• Personal vehicle required mileage paid