Settlement Services Manager

The Moose Jaw Multicultural Council is seeking a dynamic and forward thinking Settlement Services Manager.  Programs under guidance of the SSM include: Needs Assessments and Referrals (NAARS), Information & Orientation, Resettlement Assistance Program (RAP), & Case Management..

Main Duties include (not limited to)

Oversee day-to-day operations

Determining staffing requirements, recruiting, interviewing and selecting staff

Responsible for training, leading/coaching, evaluation, and discipline of program staff

Managing staff caseloads

Support, advise and ensure staff wellness when dealing with difficult caseloads

Mandatory reporting

Prepare elements of funding proposals

Cash-flow forecasting and managing program expenditures

Policy development

Committees work and establishing community partnerships

Act as a professional advisor/alternate to the Executive Director

Qualifications Are

Bachelors degree or diploma in human services or social sciences preferred

Experience in a management or leadership type role is preferred; experience in the sector will be taken into consideration.

Experience working with vulnerable populations

Extensive knowledge of the settlement and integration process

Knowledge of leadership and management principles and practices as they relate to non-profit organizations

Ability to make informed and objective decisions

Working knowledge of regulations such as: labour standards, human rights, occupational health and safety, privacy and confidentiality

Good understanding of current community challenges and opportunities relating to the vision and mission of the organization

Working knowledge of financial management and project management

Ability to handle high degrees of stress

Demonstrated ability to establish and maintain professional relationships

Ability to work flexible hours

Excellent organizational and communication skills

Only those selected for interview will be contacted.