Phlebotomist Officer

Renova Dry Eyes is an optometry clinic that is offering Endoret drops - https://www.labtician.com/product-knowledge/endoret-prgf/, which are serum tears that are processed for improved outcomes for patients with moderate-to-severe dry eyes.  A normal workday would include seeing patients to acquire a specimen, processing the specimen for fabricating tears, and then delivering the product to patients.

Your responsibilities will include

Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.

Perform phlebotomies.

Maintain client relationships, including responding to inquiries and following up on requests.

Complete data entry of required patient demographics, requisition information, and other information related to processing test results.

Prepare specimens for processing.

Confirming that all sample tubes and plasma collection bottles are labeled properly.

Flexibility to work in other modules of the donation process (Reception and Processing).

What you will bring to the role

Graduate of an approved Laboratory Assistant program or equivalent are preferred.

Phlebotomy experience is an asset.

Excellent communication skills.

Good computer skills with a minimum typing speed of 40 wpm.

Strong customer/patient service with the ability to relate to patients and clients even in stressful situations

Strong empathy, flexibility, adaptability to change, and problem-solving skills

Ability to maintain the strictest standards of patient privacy and confidentiality.

High school diploma or higher education.

At least one year of phlebotomy experience in the hospital/industry.

Certification or qualification in recognized courses related to phlebotomy is an asset.

Excellent bedside manners and interpersonal communication skills

Proficiency with computers and related peripherals

Mandatory training is going to be November 26, 2026.