About this role
The YMCA of Regina is an Imagine Canada accredited non-profit charity that is open to all, dedicated to building strong kids, strong families & strong communities. As the premiere values-based builder of health, leadership & personal development in the city of Regina, we focus our program delivery on our three pillars of service: health & fitness, community development & childcare.
We are looking to add part-time dedicated Sales and Service professional to our dynamic team!
Primary Responsibilities
Duties related to selling YMCA memberships & providing after sales service to our valued members
Conducting facility tours & orienting members to the facilities
Following up on sales leads from guest passes, day passes & online prospects
Registering members for activities, lessons & other programs
Membership staff are accountable for ensuring that members are provided a safe & inclusive space
Membership staff are the face of our organization; they must be knowledgeable with regards to all YMCA programs & services & use sales techniques to encourage participation & drive the growth of our organization
Maintain cleanliness and organization of the front desk, conditioning centre & lobby areas
Respond to inquiries in person, via phone or email promptly
Handle monetary transactions & balance cash drawers
Support fundraising & community engagement initiatives
Follow the YMCA Policy & Procedures
Address any members concerns to the best of your ability; escalate if & when needed.
Job Requirements
Preference will be given to qualified candidates who have previous sales experience
Current Standard First Aid & CPR/ AED (Level C) or be working toward certification
Experience working with the public in a fast-paced environment
Current Criminal Record Check with Vulnerable Sector Search
Three (3) professional references
Requirements
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