Intake Officer - 1 Term Position

Responsibilities

The role of Intake Officer is the first point of contact for applicants and complainants who want a review of an access or correction decision or want an investigation into an alleged breach of privacy, along with others that seek information about our processes and involves the following responsibilities:

• Respond to questions relating to the role of the OIPC, access and privacy rights of individuals and the related appeal processes in general.
• Manage a large caseload of review and investigation files at the intake stage.
• Mediate and negotiate issues that arise on case files as part of the early resolution process.
• Create educational resources.

Qualifications and Requirements

This position requires an understanding of Saskatchewan?s access and privacy laws and best practices in the areas of access, privacy, records management and security. The successful candidate will bring a blend of technical expertise and interpersonal skills in the following areas:

• A university degree in a discipline such as social services, human justice, public administration, education or social services and/ or experience in the access and privacy field. Equivalent combinations of education and experience will be considered. Preference will be given to candidates with extensive access and privacy experience.
• Excellent oral and written communication skills to respond to complainants from diverse backgrounds and to engage in discussions with various levels of government officials and third parties to obtain, exchange and clarify information necessary to establish jurisdiction and verify facts.
• Excellent organizational and time management skills to manage a large caseload of review and investigation files, respond to written and verbal inquiries and manage other assigned tasks and projects.

For a detailed job description, please see  www.oipc.sk.ca