Guest Service Agent (NOC 64314)

Thank you for your interest in joining our Award Winning Team! Located in Emerald Park, a 10 minute drive from Regina, the Sleep Inn hotel is looking for enthusiastic individuals who love people and have a passion for hospitality to join us.

The successful candidate must be able to work Monday to Friday, 10pm to 6am. This is an overnight position.

Work hours are 32-40 hours per week depending on hotel occupancy. On average it will be 40 hours/week.

What Can you Expect?

• An upbeat environment where every team member is valued!
• Fast paced and slow times depending on the time of day
• Training to make sure you know what you are doing
• Exposure & experience in all departments
• Working with guests from all over the country who have different needs & expectations
• Health & Dental Benefits Package available for full time employees after 3 months of continuous employment

What Do We Expect?

• Upbeat, positive attitude
• Computer proficiency including Microsoft Word and Excel
• Phone skills
• Professional written & oral communication skills
• Reliability
• Social Media Skills

Day to Day Tasks Include

• Selling rooms to guests via phone and in person
• Checking in and checking out guests
• Balancing payment transactions

Ensuring guests have an excellent stay experience

• Resolving any customer concerns
• Managing Guests' Expectations
• Running deliveries to guests rooms
• Proving reporting as required by management
• Coordinating with various departments to ensure all guests' needs are met
• Any other tasks that are required to ensure the hotel runs smoothly

We will only consider candidates that live in the Regina area currently. Previous hotel experience is not necessary but is an asset.

If this sounds like the position for you, please apply online with resume and cover letter indicating why you are interested