Guest Service Agent (NOC 64314)

Thank you for your interest in joining our Award Winning Team! Located in Emerald Park, a 10 minute drive from Regina, the Sleep Inn hotel is looking for enthusiastic individuals who love people and have a passion for hospitality to join us.

The successful candidate must be able to work weekends a variety of shifts including 6am-2pm.

Work hours are 32-40 hours per week depending on hotel occupancy. On average it will be 40 hours/week.

What Can you Expect?

• An upbeat environment where every team member is valued!
• Fast paced and slow times depending on the time of day
• Training to make sure you know what you are doing
• Exposure & experience in all departments
• Working with guests from all over the country who have different needs & expectations
• Health & Dental Benefits Package available for full time employees after 3 months of continuous employment

What Do We Expect?

• Upbeat, positive attitude
• Computer proficiency including Microsoft Word and Excel
• Phone skills
• Professional written & oral communication skills
• Reliability
• Social Media Skills

Day to Day Tasks Include

• Selling rooms to guests via phone and in person
• Checking in and checking out guests
• Balancing payment transactions

Ensuring guests have an excellent stay experience

• Resolving any customer concerns
• Managing Guests' Expectations
• Running deliveries to guests rooms
• Proving reporting as required by management
• Coordinating with various departments to ensure all guests' needs are met
• Any other tasks that are required to ensure the hotel runs smoothly

We will only consider candidates that live in the Regina area and have at minimum 2 Years HOTEL FRONT DESK experience

If this sounds like the position for you, please apply online with resume and cover letter indicating why you are interested