Credit Clerk II

Credit Clerk II

Full Time

Yorkton Admin Office

What youll do: You will be responsible for delivering legendary service to make all guests of our Co-op feel at home here through:

Reporting to the Credit Manager, you are primarily responsible for performing collection activities on assigned aging accounts which includes making calls, sharing letters and/or emails, updating collection activities on customer profile, updating notes on internal system, preparing collection follow up report and dealing with customer concerns and escalations efficiently.

Dealing assertively with any customer concerns/ escalations and providing efficient solutions as a part of exceptional customer service to all external and internal customers.

Completing credit application processing and maintaining customer credit applications which includes obtaining credit bureau reports, requesting and following up on credit reference requests, and compiling completed credit files/ related documents to submit for review/decision.

Performing various activities on the internal accounts as assigned by the Credit Manager, which includes process and post monthly payments, reconciliation, adjustment entries, documentation, credit card authorization and transaction follow ups etc.

Who you are: You are an assertive individual with a high customer  centricity, drive for results and knack for continuous improvement/ enhancements. You are interested in a career in credit and finance/ administration and have:

A Business Diploma, Office Certificate, National Collector Micro Certificate (Credit Institute of Canada), or equivalent experience

Commercial Credit Admin Program would be considered an asset

1-2 years experience in an Administrative role would be preferred

Advanced understanding of MS Office (Excel, Word, Outlook) with advanced computer skills

Highly organized and a high degree of attention to detail

Please see more information on our careers page