Coffeehouse Shift Supervsior

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing Green Apron Customer Service with prompt service, quality beverages and products, and maintaining a clean and a comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, youll be part of a company that is consistently rated as a great place to work with people who love what they do.

Summary of Key Responsibilities

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.

Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.

Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to all partners on shift to ensure operational excellence and to improve partner performance.

Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.

Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.

Required Knowledge, Skills & Abilities

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Able to work in high pace environment

Perks of the job

• Extended health, Dental & Well-being
• Starbucks discounts & rewards
• Free beverages while working
• Paid sick time
• Health and or wellness spending account

Must have open availability from Monday to Sunday