Care Navigator

Position Summary

Children North is seeking a motivated, organized, and compassionate Care Navigator to join our team. The successful applicant will support children and families by managing therapy-only referrals, communicating with caregivers, and coordinating access to therapy services.

Key Responsibilities

Enter and maintain new therapy-only client referrals in the organization's database. Contact parents or caregivers to confirm they are aware of the referral, explain the services requested, and ensure these services align with their concerns and the child's needs. Serve as a liaison between families, therapists, and the Medical Transportation Coordinator to help schedule future therapy appointments and transportation arrangements. Maintain accurate client records, follow up on new referrals, and communicate promptly while respecting confidentiality.

Qualifications and Requirements

Experience in administration, healthcare, social services, or a related field.

Strong communication, organizational, and computer skills.

Ability to manage referrals and coordinate appointments.

Compassionate, respectful, and culturally sensitive approach.

Ability to work independently and as part of a team.

Strong attention to detail and commitment to confidentiality.

Self-motivated, flexible, and willing to learn.

Valid Canadian driver's license.

What We Offer

Flexible working hours, a great benefits package, and a supportive team environment.

Preference will be given to community members who understand the social and cultural needs of Northern Saskatchewan families. Previous experience with Children North programs is an asset.