Administrative Assistant

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The National Job Bank

Work setting

• Government administration
• Municipal government

Tasks

• Assist with staff consultation and grievance procedures
• Coordinate the flow of information within the team
• Evaluate daily operations
• Open and distribute mail and other materials
• Plan and organize daily operations
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Liaise with management, union officials and HR consultants
• Organize staff consultation and grievance procedures
• Oversee payroll administration
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Conduct research
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Perform basic bookkeeping tasks

Certificates, licences, memberships, and coursesﾠ

• First Aid Certificate

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Windows
• MS Word
• Database software
• Social Media
• Accounting software
• MS Office

Technical terminology

• Financial
• Business

Area of specialization

• Reports and records
• Financial statements
• Invoices
• Accounting
• Payroll services

Security and safety

• Criminal record check

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Judgement
• Organized
• Team player
• Accurate
• Reliability
• Time management
• Adaptability
• Accountability
• Dependability
• Due diligence
• Quick learner

Screening questions

• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

• To be determined

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Group insurance benefits
• Pension plan

Other benefits

• Learning/training paid by employer