Travel Agent

Tasks

• Calculate cost of travel and accommodations
• Recommend suitable products
• Investigate new travel areas, hotels and other amenities
• Manage difficult situations with customers
• Perform general office duties
• Sell travel products and travel insurance
• Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
• Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
• Attend to cancellations and schedule changes
• Develop contact lists
• Make transportation and accommodation reservations using computerized reservation and ticketing system
• Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs

Work conditions and physical capabilities

• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Dedication

Certificates, licences, memberships, and courses

• Association of Canadian Travel Agencies (ACTA)
• Travel Industry Council of Ontario (TICO)

Screening questions

• Are you available for shift or on-call work?
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

How to Apply

In person: 9271 , 34 Avenue NW suite 103 Edmonton, Alberta T6E5T5 Between 09:00 AM and 02:00 AM

By mail: 9271 , 34 Avenue NW suite 103 Edmonton, Alberta T6E5T5