About this role
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide customer service
- Manage incidents
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Time management
Screening questions
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
How to Apply
By email: [email protected]
Requirements
Education
College/CEGEP, or equivalent experience
Experience
1 year to less than 2 years
Compensation Details
$5,000.00 to $8,000.00 monthly
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