About this role
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
How to Apply
By email: [email protected]
In person: 4081 2 Avenue South Lethbridge, Alberta T1J1Z2 Between 08:00 AM and 08:00 PM
Requirements
Education
Secondary (high) school graduation certificate
Experience
Experience an asset
Compensation Details
$15.80 to $18.00 hourly
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