Supervisor, Client Services

This posting is to fill a permanent, full-time position, working 75 hours bi-weekly.

Yukon government’s vision is an engaged and diverse public service that embraces innovation to deliver positive outcomes for Yukoners.

Who we are…

The Executive Council Office is the centre of excellence for the Government of Yukon. We are leaders in the modernization of government standards and processes.

We provide central strategic advice to advance government priorities through policy development, communications, intergovernmental relations, Indigenous relations, major project management, youth initiatives, Indigenous and scientific knowledge and by supporting the Water Board and the Commissioner’s Office. The department also provides direct support to the Premier and Cabinet.

Join our dynamic team and help us strengthen relationships and good governance for the benefit of all Yukoners.

The opportunity…

The Supervisor, Client Services reports to the Water Board Secretariat Director and is responsible for direct supervision of the administrative unit. Working collaboratively as part of the Secretariat Management Team, this position is responsible for ensuring an efficient workflow and consistent service standards.

The Supervisor, Client Services develops, implements, and manages all administrative and financial programs, services, and policies to facilitate the activities of the Secretariat and the Board, and supports the Secretariat's Director, Technical Advisors, and the Licensing unit. Additionally, the position is responsible for organizing and managing administrative, financial, and executive support to the Board.

What we can offer you…

Yukon government cares about their employees and strives to offer a variety of learning and developmental opportunities including in-house training. Funding may also be available to support further education.

Flexible work and leave options may be available allowing you to balance your personal and professional needs.

We also have a comprehensive and generous benefits plan, providing for the health and wellbeing of you and your family.

Learn more about what we offer.

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Important application requirements

Please submit your resume clearly demonstrating how you meet each of the following qualifications. Emphasize how your work experiences and related duties align with the essential and asset qualifications listed below. Note that selection for further consideration is based solely on the information you provide in your resume. Include the month and year you started and ended a job when you list your work experience. This allows us to accurately calculate the length of time you were in the position.

For more information on how to prepare and submit your resume visit this resource page on Yukon.ca.

Essential Qualifications

• Completion of post-secondary coursework in business administration, office administration with a focus on administration and management, or other related fields.
• Experience leading a team, developing, and training employees.
• Experience managing administrative processes and procedures to ensure quality control and efficiency.
• Recent financial management, tracking financial/budgetary needs, and procurement and operations management experience.
• Experience maintaining paper and electronic filing systems.

Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired Knowledge, Skills and Suitability

To best support the achievement of key strategic and business objectives, candidates may be assessed on:

• Exceptional client service skills.
• Reliability, with a great work ethic.
• Excellent communication and interpersonal skills
• Ability to work independently, as well as within a team
• Ability to adapt to changing environment, subject matter, and approaches.
• Strong organizational skills
• Ability to analyze problems and systems challenges to develop effective solutions

Additional information

Conditions of Employment: N/A

Job requirements

N/A

• This position is in Whitehorse, Yukon, and requires you to work in the office. Remote work is not available for this role.

Contact details

If you have any questions about this position, please contact: Karen Clyde, Director of Yukon Water Board Secretariat: [email protected]

If you have questions about our recruitment process, please contact: Melissa Wood, Human Resources Consultant: [email protected]