Manager, Support Services

This posting

This posting will be used to fill 1 permanent full-time position working 75 hours bi-weekly.

This job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon.

Every action and decision is guided by Continuing Care’s

Vision: ‘Exceptional care, honouring your culture and traditions”

Mission: “Together, we offer person-centred care that nurtures well-being”

Values: “Connectedness, Dignity, Equity, Integrity and Respect”

Your role

Reporting to the Senior Manager of Long-Term Care, this position provides leadership and oversight for Food Services and Environmental Services across long-term care homes. The position ensures that support services contribute to safe, high-quality resident care through effective planning, resource stewardship, and continuous quality improvement.

The Manager leads diverse teams, drives operational excellence, ensures compliance with regulatory and accreditation standards, and works collaboratively with residents, families, clinical teams, and stakeholders to deliver integrated and sustainable services.

• For more information on this job, please contact Katharina McArthur, Senior Manager, Long-term Care at 867-471-0480 or email [email protected]
• For more information about the recruitment process, please contact Godwin Paul, HR Consultant at 867-332-1145 or [email protected]

Your benefits

In addition to a competitive salary, we offer many additional financial and non-financial benefits.

• Government of Yukon’s many benefits

Your career, your home, your lifestyle

We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural, and recreational amenities, all set in a spectacular natural environment.

As part of our team, your achievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon, and the Government of Yukon, has to offer.

Check out

• Yukon Life
• Working at Yukon government
• Discover Copper Ridge Place: Yukon long-term care home

Important application and job requirements

Essential qualifications

Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume; ensure you use a month/year to month/year format and include the duties you performed in each of your positions.

• Diploma in Hospitality Industry or Food and Nutritional Sciences.
• Supervisory experience in a healthcare environment.
• Experience providing or overseeing housekeeping, laundry, and/or food services

Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

It may be helpful for you to review “Prepare your resume and cover letter”.

Desired knowledge, skills and suitability

If selected for an interview, candidates should have, and may be assessed on the following:

• Strong knowledge of nutrition services principles and the science of nutrition as it applies to general nutrition.
• Strong knowledge of Infection Prevention and Control (IPAC), safe work practices, and workplace health and safety requirements applicable to healthcare support services.
• Ability to plan, coordinate and manage healthcare support service operations, including nutrition, linen and laundry, waste management, and/or environmental services.
• Ability to interpret, implement, and monitor compliance with regulatory, accreditation, infection prevention and control, workplace health and safety, and operational standards.
• Ability to work independently and exercise sound judgment in a complex operational environment.
• Demonstrated critical thinking, problem-solving, and decision-making skills.
• Excellent interpersonal, leadership, and written and verbal communication skills.
• Demonstrated ability to build effective working relationships with diverse individuals and teams.

It may be helpful for you to review “The job interview process”.

Conditions of employment

You must meet the following conditions before being hired, or within the time frame noted.

• RCMP Check Vulnerable Sector
• TB Screening
• Food Safe Level 1 and 2 Certification
• WHMIS 2015
• Valid Class 5 Driver’s Licence

Job requirements

• Frequent travel within Whitehorse for meetings and operational needs.
• Lifting up to 50lb Exposure to infectious agents when interacting with residents in long-term care settings, requiring adherence to infection prevention and control practices.
• Exposure to temperatures (heat and cold), sharp items, and latex products
• Potential exposure to second hand smoke, or animals (pet therapy program).

Learn more

• For help on creating your E-recruitment profile, email [email protected] or phone 867-667-9453.