Licensing and Permit Agent

This posting is to a full-time Permanent position, 75 hours biweekly:

Our role

As trusted environmental stewards, Department of Environment professionals are committed to a healthy, sustainable and prosperous Yukon. Our people are dedicated to keeping the air, land and water clean, the responsible management of wildlife and fostering opportunities to connect with nature. We enrich governance through building our relationships with Yukon First Nation and transboundary Indigenous partners and through the application of both science and traditional knowledge in our decision-making.

Your role

Do you have a passion for outdoor pursuits including hunting, fishing and camping? Are you keen to assist others learn about these opportunities?

As the Licensing and Permit Agent, you’ll support our vision and values through front line service to the public. Licensing and Permit Agents review applications for licensure and permit hunters, anglers, trappers and campers; provide information and education to promote awareness of individual legislative rights and responsibilities and provide administrative intake services for biological submissions.

The Client Solutions team strives to deliver exceptional client service in a fast-paced setting. We are looking to add a skilled and dedicated representative to our team! Previous experience in a licensing and permit (or similar) role is an asset.

For information about the position please review the full job description at the bottom of this page.

If you have questions about this opportunity, please contact the Client Services Supervisor, Veronica Wall, at [email protected].

For more information about applying on this opportunity, please contact Human Resources Consultant, Laura Figueroa, at [email protected].

Essential Qualifications

To be considered for this opportunity, you’ll need to demonstrate how you meet the following qualifications in your resume. Be sure to highlight how the experience you have acquired aligns with the ‘must haves’ for this position, including the month and year for each work experience entry. Selection for further consideration is based solely on the information you provide in your resume.

• Experience delivering in-person customer service in fast-paced, high-volume office environments.
• Experience Interpreting, communicating and applying complex policies and legislation while adhering to regulatory requirements.
• Experience handling financial transactions (debit/credit card, cash) and reconciling cash.
• Previous work in a regulatory or permitting environment or hunting setting is considered an asset.

Desired Knowledge, Skills and Suitability

Candidates should have and will be assessed on

• Exceptional client service abilities, using tact and diplomacy at all times. bn
• Clear communication skills, self-motivated and able to take initiative.
• Ability to understand, communicate, and apply complex policies and legislation.
• Organizational and problem-solving skills under pressure.
• Strong attention to detail and high degree of accuracy.

Why joining us is a great idea.

Yukon government has been recognized as a Top 100 Canadian Employer since 2014.

We support balancing personal and professional needs through comprehensive benefits, the ability to build your professional skills through learning and developmental opportunities, and flexible work and leave options.

There’s no best way to tell you why Yukon is an amazing place to live and work but you can see some of what our Territory has to offer here:

Travel Yukon