Forms Designer

This competition is to fill a 2-year term/anticipatory perm position. Temporary assignments may be considered.

Join Our Team at the Department of Highways and Public Works!

Are you ready to make a positive impact on Yukon communities? The Department of Highways and Public Works provides the necessary structure that makes life in Yukon possible. Together, we are committed to uphold the values of safety, innovation, teamwork, and leadership in our everyday work.

We are currently seeking a talented and detail-oriented individual to join our Forms team within eServices for Citizens branch. This position is responsible for designing, developing, and maintaining Government of Yukon forms, primarily in digital format. Working closely with program areas, service designers, and technical teams, the role focuses on creating user-friendly online forms that improve service delivery for citizens. The position ensures all forms follow UX best practices and are brand-compliant, accessible, bilingual, and aligned with Government of Yukon’s digital service standards.

For more information on what we offer, terms and conditions of employment, how to apply, and tips on how to prepare and submit your resume, please visit: Careers in the Government of Yukon (yukoncareerpaths.ca)

Essential Qualifications

Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume.

• Experience in designing and building forms in online and PDF formats.
• Experience converting PDF or paper-based forms into digital formats with improved user experience.
• Experience in using form-builder platforms such as Adobe Experience Manager, Drupal webforms, Microsoft forms or similar tools.
• Experience with Acrobat DC, Adobe InDesign, or similar tools for designing and formatting forms.
• Experience collaborating with clients and stakeholders, managing priorities, and ensuring compliance with standards and requirements.

Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired knowledge, skills and suitability

The ideal candidate will possess these qualifications, skills and knowledge, but also demonstrate suitability for the role and organizational culture. Key competencies for success in this role include:

• Strong understanding of UX principles, service design, accessibility (WCAG), and content design.
• Working knowledge of web technologies and data formats, including HTML, CSS, JavaScript, JSON, and XML, for building and integrating online forms.
• Knowledge of API integration or connecting forms to databases and backend systems is an asset.
• Experience in integrating forms with workflow or automation tools (e.g., Power Apps, Power Automate, SharePoint Online, Jira Service Management) is an asset.
• Proficient in Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat) for designing and formatting forms.
• Detail-oriented, organized, and able to manage multiple form requests simultaneously while adhering to standards and procedures.
• Skilled in problem-solving, critical thinking, and adapting to changing priorities.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with stakeholders and work independently.
• Demonstrated ability and willingness to learn new tools and processes, and to develop new skills quickly.
• Self-motivated, proactive, and committed to continuous learning and delivering high-quality results.

Additional information

For more information about this position, please contact: Ayshwarya Mohandas, Manager, eServices for citizen at [email protected].

For more information on what is happening at HPW, we encourage you to check us out on Yukon.ca and Facebook.

If you have questions about our recruitment process or what rewarding career opportunities are available within Highways and Public Works, please contact: Joyce Figueroa, at [email protected].