Team Leader, Virtual Business Advice

Were looking for a collaborative, business-minded leader to join our team as Team Leader, Virtual Business Advice within our Member Contact Centre. In this role, you will lead and develop a high-performing team of Virtual Business Advisors who provide advice-based sales and service to our business member through virtual channels. You will support team development, business growth, and advice delivery while ensuring a consistent member experience. This opportunity is open to all Conexus locations, depending on space availability.

How you'll be spending your time

• leading, coaching and developing a team to achieve sales, service and operational goals
• Building team capability in business banking, needs-based advice, and virtual relationship management
• Driving growth through effective pipeline management, activity planning and performance coaching
• Supporting the delivery of business banking solutions, including lending under $100,000
• Ensuring adherence to risk, compliance and regulatory requirements

The way people describe you

• Motivating and authentic leader who enjoys developing others and helping teams achieve their full potential
• You have a strong understanding of business banking and can confidently coach others in advice based conversations
• You are strategic and results oriented, balanced business growth with exceptional member experience
• You thrive in a virtual environment and embrace technology to improve efficiency and effectiveness
• You are adaptable, accountable and comfortable leading through change

The experience you bring

• Minimum 3 years of experience in business banking
• 2 years of formal or informal leadership
• CuSource 345 or 346 - Commercial or Ag lending