About this role
Access is a fast-paced, dynamic organization, with a positive team-oriented work environment. As one of Saskatchewans Top Employers, 50 Most Engaged Workplaces and as a 100% Saskatchewan Co-operative, we offer competitive wages and a comprehensive benefits package.
We have an exciting opportunity for a Supervisor, Sales & Customer Loyalty Regina, SK.
PRIMARY ACCOUNTABILITIES
- Team Leadership and People Management.
Provide clear, consistent, and visible leadership to the Sales & Customer Loyalty team.
- Daily Operations and Workforce Management.
Oversee daily sales and retention operations.
- Coaching, Performance, and Development.
Monitor individual and team performance against established sales, retention, productivity, quality, and customer experience objectives.
- Sales, Retention, and Customer Experience.
Set expectations for ethical, customer-focused sales and retention practices.
- Performance Reporting and Continuous Improvement.
Review daily, weekly, and monthly sales and retention performance information.
- Compliance, Privacy, and Safety.
Ensure employees follow applicable company policies, procedures, sales requirements, and regulatory obligations.
COMPETENCIES FOR SUCCESS
An undergraduate business diploma, degree, or related post-secondary education in business, sales, marketing, leadership, communications, customer service, or a related discipline.
Three to five years of experience in sales, customer service, contact center, retention, telecommunications, retail, or a related environment.
Clear Criminal Record Check.
The Benefits?
Great Salary with unlimited commission potential!
Outstanding Benefits Package, including Health, Dental and Vision.
Amazing staff discounts on all services.
Company matched Pension plan.
Ongoing training and development opportunities
Volunteer Opportunities!
Requirements
Compensation Details
TBD
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