Service Coordinator

Protex Environmental is seeking a service Coordinator to act as the central point of communication for our customers and field teams. In this dispatch-focused role, you will be responsible for managing incoming inquiries and efficiently coordinating with our service team to ensure timely and effective solutions for our clients. Apply today to join a growing Saskatchewan based environmental services company that is driven by service, and delivers with excellence!

Key Accountabilities

Under general supervision and as part of a team, perform the following duties on a daily basis:

• Communicate professionally with current and potential customers
• Process new customer acquisition forms and paperwork
• Coordinate and organize work schedules for operators and technicians
• Prepare Work Orders for daily assignments to division personnel
• Prepare Invoices from completed and submitted work orders
• Report problems and unresolved issues to Operations Manager
• Use innovative thinking and problem solving skills to improve customer service and client relationships
• Assist in the promotion of the products and the services of Protex
• Other duties as assigned by the management team

Requirements

• Excellent professional communication skills in English (written and verbal)
• Proficient with Microsoft Office products (Word, Excel, Outlook)
• A highly motivated, organized and productive work ethic
• Experience with or knowledge of heavy commercial vehicles is an asset
• A strong commitment to safety in the workplace