Receptionist

The ideal candidate is a proactive and driven individual who is capable of multi-tasking, engaging with the public in both a friendly and professional manner, and is able to work as a supportive teammate with fellow staff members and lawyers.  Attention to detail, organization skills, and self-motivation in an engaging legal environment will be expected of the successful candidate.

Key Responsibilities

•     Greeting, intaking, and managing clients and members of the public;
•     Answering and directing incoming telephone calls to our lawyers and support staff;
•     Receiving payments and processing receipts;
•     Sorting and distributing incoming mail and deliveries;
•     Dropping off and picking up deliveries to the courthouses and other law firms;
•     Filing and storage of documents and identification of clients;
•     Performing other clerical tasks as needed: photocopying, scanning, closing files, etc.
•     Ordering of office supplies and materials, ensuring meeting rooms remain tidy;  and
•     Other duties as may be assigned.

Qualifications

•     A minimum of two years experience as a receptionist, administrative assistant, or similar front-end support staff member;
•     Post-secondary education in an office administration, or similar program, is considered to be an asset, but not required;
•     Experience in an office setting or legal environment is considered to be an asset, but not required;
•     Superior verbal and written communication skills;
•     An ability to multi-task and direct multiple calls through a switchboard call system;
•     Excellent customer service and professionalism is of critical importance;
•     Flexibility and willingness to assist and support others when needed;  and
•     Proficiency in Microsoft Office programs, particularly Microsoft Outlook email and calendar capabilities;

We appreciate the interest of all candidates; however, only those under consideration will be contacted.