Operations Manager, Common Registry Services

We are seeking a Temporary Operations Manager, Common Registry Services (CRS) for up to three (3) years to help grow our business and contribute to our future.

Reporting to the Senior Manager, Registry Operations, the Operations Manager, CRS will play an important role in leading operational excellence, driving continuous improvement, and guiding a high-performing team through change. This is an opportunity for a collaborative and adaptable leader to shape the future of the team while ensuring exceptional service delivery for internal and external stakeholders.

What Youll Do

• Lead the day-to-day operations of the CRS team, ensuring delivery of service levels related to quality, timeliness, and customer experience
• Support the successful implementation and ongoing operation of new services (e.g., IAM) and the transition of work within existing business units as required
• Identify and lead process improvements to enhance efficiency, scalability, and service delivery
• Act as a people leadersupporting hiring, development, and engagement of a high-performing team through change
• Provide clear, consistent communication to staff and stakeholders during periods of transition

What Youll Need

• Post-secondary education with a minimum of four (4) years of progressive leadership experience, or an equivalent combination of education and experience.
• Education and/or experience in Accounting, Audit, Finance, or a related field, with an understanding of ISO standards.
• Experience leading operations within a complex, service-oriented environment.

Help us put the right information in the right hands, at the right time. If this opportunity interests you, please apply by September 20th, 2026.  We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.