About this role
Were looking for an agile member-service ambassador to come on board as a temporary full-time Member Advisor working on-site at our Kindersley, SK branch. this opportunity commences immediate and terminates on December 31, 2027.
In this role, you will be one of the first people our members encounter at the branch. You will help them with whatever they are looking for or guide them to identify services and solutions they may not yet be aware of. Our Member Advisors serve our members through various channels: in person, digitally or by phone.
Dont have banking experience? Not to worry; we have a great training program! This is an excellent opportunity for the customer service focused professional who has experience in retail, hospitality, or financial services.
How youll be spending your time
Greet our members and provide them with the services they seek,
Process transactions,
Provide troubleshooting and guidance around the use of our technology products or any other challenges a member may have,
Highlight and promote our credit union products and solutions,
Engage in proactive member communication by participating in outbound calling, credit union promotions, campaigns, and other creative strategies,
Identify suspicious transactions or interactions and respond appropriately.
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