About this role
We are seeking a friendly, motivated, and dependable Medical Administrative Assistant to join our team. The ideal candidate is a kind, clear communicator who enjoys helping patients, works well with others, and is eager to learn.
Schedule: Monday-Friday, 8:00 a.m.4:30 p.m.
Responsibilities
- Communicate with patients by phone and in writing
- Book and confirm appointments
- Answer and direct telephone calls
- Enter, update, and maintain accurate patient records
- Complete administrative tasks using electronic medical record software (Accuro)
- Provide general administrative support to the clinic team
When patient volume requires, you will also assist with basic patient work-up duties, including:
- Taking patient histories
- Checking visual acuity
- Instilling eye drops
- Operating diagnostic equipment
- Guiding patients through the clinic
You will work independently and as part of a team in a fast-paced clinical environment. Strong attention to detail is essential, particularly when entering and updating patient information.
The ideal candidate
- Is kind, compassionate, and professional
- Communicates clearly and respectfully
- Is positive, reliable, and willing to help
- Can manage multiple tasks independently
- Asks thoughtful questions and is eager to learn
- Has strong computer skills and takes pride in accurate work
- Handles confidential patient information with discretion
Previous administrative experience, knowledge of eye anatomy, or familiarity with Accuro is an asset but is not required. Comprehensive on-the-job training will be provided.
If you are caring, detail-oriented, and enjoy helping others, we would love to hear from you.
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