About this role
Under the direction of the Director of Residential Programs, the Manager provides leadership and accountability for the delivery, quality, outcomes, evaluation, standards and ongoing development of all CS&R programs.
MAJOR RESPONSIBILITIES
Program Leadership: Provide overall leadership and accountability for the design, implementation, quality, outcomes, evaluation and ongoing development of all CS&R programs.
People Leadership: Provide overall people leadership, supervision and support to CS&R staff to ensure effective and consistent program delivery.
Resident Services & Support: Provide leadership and consultation regarding complex resident concerns, service decisions and situations requiring management intervention.
Human Resources & Staff Support: Support effective staffing and employee relations by contributing to recruitment, staff development, performance management, and HR practices while fostering staff wellness, accountability, and a positive team culture.
Assume Acting Management role in the absence of the Director
Represent the YWCA and CS&R on committees as requested
Monitor Budgets, Financial Position & Program Resources within the CS&R
QUALIFICATIONS
Minimum Bachelor of Social Work or equivalent combination of training and experience;
Experience in shelter management or leadership is strongly preferred, with frontline shelter experience considered an asset;
Familiarity and commitment to womens issues;
Experience leading diverse and dynamic teams in a fast-paced environment;
For full job description, please visit https://www.ywcasaskatoon.com/careers/
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