Lead Supervisor

This position is for the Urban Cellars Market Mall location

The Lead Supervisor position is responsible for assisting the store team in store operations and closing procedures as well as security of product during their shift. The Lead Supervisor must also provide efficient and friendly service to customers and for maintaining excellent Store operating standards at all times. Preference will be given to those with previous liquor or grocery retail experience.

Key Responsibilities

• Responsible for overall security of store product.
• Oversees the store operations and provides a safe working environment for the rest of the team.
• Provides a high level of customer service by establishing contact, greeting customers and ensuring customer satisfaction
• Provides solutions for customers concerns.
• Receiving orders and following the proper procedures.
• Completes the Closing Supervisors work plans.
• Maintains a balanced float while on shift and counts cash drawer at end of shift, reporting and accounting for any discrepancies
• Faces and displays merchandise
• Ensures products are scanning correctly and advises Management of any discrepancies
• Demonstrates a high level of professional and ethical standards by adhering to all Company policies and procedures
• Handles products and operates equipment according to regulations and Company policies and procedures
• Demonstrates consistent growth in product knowledge and product changes

Requirements

• Must HAVE Open availability to work nights and weekends. These will be mostly evening shifts
• Must be 19+ years of age
• Must have Serving it Right certification
• Must be able to bend, reach and stand for long periods of time with out issue.
• Must be able to lift 50 lbs on a regular basis without issue.
• Employee health benefits available after the probationary period of 3 months.