About this role
The FLP Coordinator supports the effective day-to-day operations of Eagle Heart Centres Family Learning Place program. Working in close collaboration with the Team Lead, this role ensures that all family visits, intakes, schedules, and documentation are accurately maintained, timely communicated, and compliant with Ministry and organizational requirements.
The FLP Coordinator acts as the key administrative and communication link between the Team Lead, visitation staff, and Ministry partner, ensuring information flows seamlessly, visits are well-coordinated, and data remains accurate for reporting and payroll. This position requires strong organizational and computer skills, exceptional attention to detail, and the ability to manage sensitive information with professionalism and discretion.
Through consistent communication, organization, and trauma-informed practice, the FLP Coordinator plays a vital role in supporting family reunification, child safety, and EHC commitment to culturally safe service delivery.
Experience communicating with MSS and/or Justice workers and maintaining professional correspondence.
Knowledge of EHC protocols, safety standards, and program policies, with the ability to identify and prevent operational, safety, or compliance risks.
Strong understanding of trauma-informed and culturally safe service delivery principles.
Experience communicating with MSS and/or Justice workers and maintaining professional correspondence.
Current Criminal Record Check (with Vulnerable Sector).
Requirements
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