Customer Service Representative - FRENCH

Job description

Express Employment Professionals are looking for a dedicated and enthusiastic Customer Service Representative (Fluent in French) to join one of our clients. In this role, you will be the first point of contact for our customers, providing exceptional service and support. The ideal candidate will possess strong customer service skills, a positive attitude, and the ability to work in a fast-paced environment.

Duties

Respond to customer inquiries via phone, email, or chat in a timely and professional manner.

Provide accurate information regarding products and services to assist customers effectively.

Perform data entry tasks to maintain up-to-date customer records and interactions.

Maintain high standards of phone etiquette while ensuring a positive customer experience.

Proficient with computer knowledge including

Skills

Strong communication skills in French and English.

Excellent customer service skills with the ability to handle challenging situations calmly and effectively.

Proven data entry skills with attention to detail for accurate record keeping.

Ability to work independently as well as part of a team in a fast-paced environment.

Join us in delivering outstanding service while growing your career in a supportive environment!