Assistant Housekeeping Manager

Your Primary Responsibilities Include

Support the Housekeeping Manager in leading daily operations and driving team efficiency, motivation, and performance.

Coordinate daily housekeeping activities, including task assignments, room flow, and department opening duties.

Assist with Crew scheduling, labour cost management, and departmental cost control.

Lead, train, coach, and hold Housekeeping Crew accountable to established standards and expectations.

Conduct proactive room inspections to ensure cleanliness, quality, and brand standards are met.

Manage inventory, supply ordering, stock levels, and housekeeping closet organization.

Assist in developing and maintaining departmental processes, systems, and operational documentation.

Prepare reports, audits, and departmental correspondence as required.

Step in to perform hands-on housekeeping duties alongside the team when operationally required.

Act as a leadership support and alternate in the absence of the Housekeeping Manager.

Perform other duties as assigned by management.

Qualifications

12 years of supervisory or leadership experience in housekeeping, hospitality, or a similar operational environment.

Previous hotel or housekeeping experience is strongly preferred.

Strong knowledge of housekeeping operations, cleaning standards, and attention to detail.

Ability to lead by example with a hands-on, team-first approach.

Comfortable using basic technology, scheduling tools, and hotel systems (property management system experience is an asset).

Ability to manage time, prioritize tasks, and adapt in a fast-paced environment.

Strong English communication skills (verbal and written) with a positive, professional attitude.

Flexibility to work varying shifts, including weekends and occasional evenings.

Of course, there are a plethora of other administrative items and the typical day-to-day operations that you'll be responsible for, but those are pretty hard to sum up in a job ad.