Regional Mgr Income Security Programs

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Limited Competition

This job opening is limited to residents living within 50 kilometres of the Sahtu Region.

Department Information

The Department of Education, Culture and Employment (ECE) provides the residents of the Northwest Territories with access to quality programs, services and support to assist them in making informed and productive choices for themselves and their families with regard to education, training, careers, employment and labour, child development, languages, culture and heritage.

Job Information

Reporting to the Regional Superintendent and located in Norman Wells, the Regional Manager, Income Security Programs (Regional Manager) is responsible for the overall delivery of Income Assistance and Senior Home Heating Subsidy programs across five communities in the Sahtu Region. These programs support Northwest Territories (NWT) residents in meeting their financial needs while maintaining their health and dignity. The Regional Manager directly supervises community-based Client Navigators (Navigators) and provides leadership and direction to Income Security Programs staff working in both the regional office and remote communities, where staff may support clients experiencing complex or difficult circumstances.

The position holds a statutory appointment under the Social Assistance Act and is responsible for ensuring programs and services are delivered in accordance with NWT legislation, policies, guidelines, established procedures and service standards. The position is responsible for program and service delivery, client relations, financial and program administration, monitoring service standards, supporting staff and managing community relationships associated with program delivery. The position also works in an unregulated environment that is guided by program guidelines and broad direction from the Legislative Assembly. The Regional Manager must balance consistent application of program requirements with sensitivity to the needs of both clients and staff.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of general contracting protocols to ensure compliance with the GNWT¿s Financial Administration Act.

Ability to gain knowledge of Income Security Programs including those administered by ECE, other GNWT Departments, other Governments, and agencies.

Ability to gain knowledge of ISP legislation, regulations, policies and procedures.

Ability to acquire knowledge of the Region, communities, culture and labour market.

Knowledge and skill to recommend professional development, training and opportunities to subordinates and to provide daily supervision, mentoring and direction to Navigators.

Negotiation skills, conflict resolution skills, supervision skills, organizational skills, time management skills, analytical, interpretive, evaluative and investigative skills.

Ability to organize and direct committees and working groups to plan, manage and evaluate projects, programs and related activities.

Ability to participate in human resource requirements including the ability to interview, hire and evaluate program staff.

Financial management skills to manage, administer, and control program budgets and to provide financial reporting, advice and direction to supervisor and program delivery staff.

Skills and abilities in contract management.

Ability to synthesize information, to recommend, review, evaluate and approve documents, and facilitate the preparation of briefing notes.

Interpersonal skills, team building skills, verbal communication skills, listening skills and the ability to present views and ideas in a clear and concise manner.

Ability to write concisely to express thoughts clearly and to develop ideas in a logical sequence, handle complex oral and written material and exercise discretion in the handling of confidential information.

Typically, the above qualifications would be attained by:

A bachelor¿s degree in a relevant discipline and three (3) years of directly related experience in the implementation and delivery of Income Security Related Programs, and one (1) year of proven supervisory experience.

ADDITIONAL REQUIREMENTS

The incumbent must be able to successfully complete the Income Security Statutory Training and CMAS Training within an established timeframe (1-3 months).

GNWT Inquiries

Inquiries Only

Sahtu HR Client Service Centre

Department of Finance

Government of the Northwest Territories

2 MCKENZIE DRIVE

BOX 360

NORMAN WELLS  NT  X0E 0V0

Tel (867) 587-7150

Fax (867) 587-2173

[email protected]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Term Position

This job opening is for a 1 Year Term

Indigenous Employment Policy

Candidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy.

Criminal Records Check

Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Driver's License Requirement

A mandatory requirement for this position is a valid Class 5 Driver's License

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility

Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Equivalencies

Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis.  For a full list of equivalencies that will be considered for this role, please contact human resources.

Job Opening Information

Job Opening ID # 28379

Closing Date: October 15, 2026 - 23:59, Mountain Time

Salary Information

The salary for this position starts at $56.99 per hour (approximately $111,130.50. per annum) plus an annual Northern Allowance of $20,383.00.

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