Health Care Services Manager

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Department Information

The Department of Health and Social Services works under the direction of the Minister and Deputy Minister, in partnership with the Health and Social Services Authorities, to support the health and wellbeing of people across the NWT through planning, development, evaluation and reporting on program and service delivery.

HSS is committed to the development and provision of quality services in such a way as to make the best use of public resources, ensure the sustainability of the system, focus on client safety and best practices and promote positive health and social outcomes. HSS strives to continually improve the health and social service system to ensure best health, best care, and a better future for the people of the NWT.

Job Information

Located in Inuvik, the Health Care Services Manager (Manager) reports to the Director, Health Services Administration. The Health Services Administration office is the sole provider of Health Services administration services for the NWT. The Manager will oversee approximately 15,000 health care applications processed annually. This position is also responsible to ensure financial compliance with regulations flowing from the Financial Administration Act, the Medical Care Act, Territorial Health Information System (THIS) Act, Hospital and Medical Reciprocal Billing Agreements, Provincial/Territorial Physician Fee Schedule, Interprovincial Health Insurance Agreements Coordinating Committee to ensure accurate payments for Insured services and Supplementary Health Benefits.

The position exercises a financial spending authority of $100,000, payment authority of $100,000 and monitors expenditures of approximately $65 million as assigned. The Manager will oversee approximately 1,400 prior approvals annually. The position is required to randomly select samples for review by the Director to audit for data accuracy, and completeness on an ongoing basis.

The Manager must also maintain an intimate working knowledge of the Health Management Information System (HMIS), a computerized system which captures all health service encounters. Frequent technical questions, regarding the HMIS data, are directed to the position to ensure that the appropriate information is retrieved for budgeting, planning and analysis for other divisions within the Department of Health and Social Services.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of Generally Accepted Accounting Principles.

Working knowledge of Government of the Northwest Territories financial directives and procedures related to both expenditures and collection of revenues

Ability to read and understand complex directives, standards and legislation, and provide sound advice to staff

Interpersonal and team building skills

Communication, customer service, public relations skills

Strong prioritizing, time management and organizational skills

Ability to react to multiple demands within set time frames

Research, analysis and problem-solving skills

Computer skills to operate a variety of software programs (word processing, spreadsheets, databases, electronic mail, Internet) including financial and accounting systems

Ability to work independently

Ability to maintain strict confidentiality

Ability to review pertinent information and make rational decisions and/or recommendations based on available information

Typically, the above qualifications would be attained by:

Completion of a degree in Management, Health Administration, Commerce or Business, with four years of related work experience;

OR a related diploma and six years related work experience.

Work experience must include two years supervisory experience, and financial accounting experience in a health care setting.

GNWT Inquiries

Inquiries Only

Inuvik HR Client Service Centre

Department of Finance

Government of the Northwest Territories

1st FLOOR  ALEX MOSES GREENLAND BUILDING

BOX 1869

INUVIK, NT  X0E 0T0

Tel (867) 678-8071 Ext 15644

Fax (867) 678-6620

[email protected]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Criminal Records Check

Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility

Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Equivalencies

Equivalent combinations of education and experience will be considered.

Job Opening Information

Job Opening ID # 28296

Closing Date: October 2, 2026 - 23:59, Mountain Time

Salary Information

The salary for this position starts at $ 59.62 per hour (approximately $116,259.00 per annum) plus an annual Northern Allowance of $14,304.00