Case Manager

Case Manager

ES3 Estates Officer 3

Term/full-time

Public Service Delivery

Public Guardian and Trustee, Consumer Protection

Winnipeg MB

Advertisement Number

45679

Salary(s)

ES3 $68,692.00 - $84,390.00 per year

Closing Date

October 2, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation.

The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to women, Indigenous people, visible minorities and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

To be considered for this competition, candidates are required to submit an Application Screening Form and resume, to the Public Service Commission by email at [email protected]

Click here to access the Application Screening Form.

Please indicate the Advertisement number and position title in the subject line.

The Office of the Public Guardian and Trustee of Manitoba (PGT) is a provincial government Special Operating Agency that is appointed as a last resort to provide a number of services to Manitobans.  The Adult Services Section of the PGT is responsible for managing the personal care and property of Manitobans when the PGT has been appointed as committee or substitute decision maker for Manitobans who have been assessed as incapable due to a mental illness or an intellectual disability and there is no one else willing, able or suitable to act on behalf of the person.

Duties

The Case Manager (CM) manages a full and complex caseload of client files where the Public Guardian and Trustee of Manitoba (PGT) has been appointed under The Mental Health Act or under The Adults Living with an Intellectual Disability Act, to manage the personal care and/or property of individuals who lack the capacity to do so themselves. The CM is required to make complex decisions regarding a client's personal care, including medical treatment decisions. The CM is also required to identify and manage a client's property, which involves developing individualized client budgets (based on the particular client’s income and expenses), responding to funding requests and dealing with personal property and real property. The CM works independently, in accordance with established policies, procedures and legislation. The CM must have very good time management skills to case manage the client volume and the competing demands of the position.

Why Work For Manitoba Government?

The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan, health and wellness benefits, and other supports to encourage work-life balance.

Financial Security

Attractive salaries

Defined pension plan

Life insurance coverage

Long-Term Disability Plan

Benefit Plan

Employer paid health care benefits including health, dental and vision

Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture and more

Annual health spending account for eligible employees

Commitment to Health and Wellness

Employee and Family Assistance Program

Paid time-off including sick leave, wellness days and family related leave days

Flexible work arrangements for eligible positions

Generous vacation entitlements, increasing with years of service

Parental, maternity, and adoptive leave options

Professional Growth & Development

We want our employees to thrive and grow, and are committing to investing in their development. We offer multiple avenues of support such as inhouse training, educational assistance and leadership development programs to help achieve these goals.

Organizational Culture and Values

The Manitoba government is committed to a work environment and culture that values and recognizes every employee. When we look at Manitoba’s Public Service, we see a reflection of Manitoba’s diversity. We come from differing educational, cultural, and ethnic backgrounds and work in a wide array of jobs across the province, we are all public servants.

Impact on Manitoba’s Future

By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will impact both current and future generations.

Qualifications

Essential

Experience managing a large and complex caseload independently.

Ability to interpret and apply policies, procedures and legislation relevant to client care and asset management.

Ability to interact effectively with a wide range of stakeholders including legal professionals, other service providers, clients, families and the public.

Strong assessment skills with the ability to reasearch, gather and evaluate information to make informed personal care and property decisions on behalf of clients.

Strong ability to manage high volumes of work in a dynamic environment with competing priorites while maintaining accuracy and attention to detail.

Ability to work collaboratively and effectively within a multidisciplinary team environment.

Strong verbal communication skills with the ability to communicate clearly and concisely including with vulnerable popluations.

Strong writing skills for reports, letters and memos.

Experience preparing budgets and managing financial documents related to client assets and entitlements.

Desired

Professional experience working with people living with mental illness, dementia or intellectual disability.

Familiarity with benefit progrems, entitlements and provincial legislation related to guardianship and trusteeship.

Training or certification in case management, mental health, estate and trust management.

Conditions of Employment

Must be legally entitled to work in Canada

Must provide and maintain a satisfactory Criminal Record Check (including Vulnerable Sector Search)

Must provide and maintain a satisfactory Child Abuse Registry Check and Adult Abuse Registry Check