About this role
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
- MS Office
- Report information to supervisor
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
Screening questions
- Are you available for shift or on-call work?
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
How to Apply
By email: [email protected]
Requirements
Education
College/CEGEP, Hospitality administration/management, general, Hotel, motel, and restaurant management, or equivalent experience
Experience
2 years to less than 3 years
Compensation Details
$24.00 hourly
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