Program Supervisor

Job Information

Job Title: Program Supervisor

Job Requisition ID: 86541

Ministry: Children and Family Services

Location: Lac La Biche, Alberta

Full or Part-Time: Full Time

Hours of Work: 38.75 hours per week

Permanent/Temporary/Wage: Permanent

Scope: Open

Closing Date: September 3, 2026

Classification: CYC3

Salary: $3000.34 to $3878.12 bi-weekly ($78308 - $101218/year)

The Alberta Public Service

works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities.

The Ministry of Children and Family Services funds programs and services to support vulnerable children, youth, families and individuals to live safely and succeed in Alberta. This includes providing services and resources to protect children and youth from abuse and neglect and effectively addressing harm that has placed them in need of intervention. Mentoring and support services are available to youth transitioning into healthy, productive adults. The ministry also invests in community-based groups that support prevention and early intervention services such as family resource networks, youth emergency shelters as well as programs that raise awareness and help respond to family violence, sexual violence and abuse.

To learn more about our ministry’s work, please visit:

https://www.alberta.ca/children-and-family-services

Role Responsibilities

Ready to make a meaningful impact in the lives of youth? Lac la Biche Youth Centre is seeking a dedicated

Program Supervisor

to lead a team in providing trauma-informed care for youth aged 11-17 with complex emotional and behavioral needs. If you're passionate about guiding and empowering both youth and staff in a collaborative environment, this role is for you!

As a

Program Supervisor

your responsibilities include, but not limited to

Program Leadership & Compliance

Lead and train staff to ensure compliance with legislation, ministry mandates, and agency policies while overseeing service delivery, case management, and care planning for children/youth.

Team Coordination & Stakeholder Engagement

Develop and maintain collaborative relationships with internal and external stakeholders, supervise staff in implementing therapeutic interventions, and facilitate multidisciplinary programming to support youth well-being.

Program Oversight & Development

Ensure programs align with ministry objectives, oversee quality control, and manage operational decision-making for multiple care programs.

Staff Supervision & Performance Management

Lead and support staff, conduct performance evaluations, facilitate coaching conversations, and participate in recruitment.

Client & Service Coordination

Ensure the well-being of children/youth, support crisis prevention and de-escalation, oversee risk assessments, and collaborate with internal/external stakeholders to enhance service delivery.

Stakeholder Collaboration & Strategic Planning

Liaise with advocacy groups, facilitate multidisciplinary meetings, support family engagement, and contribute to strategic program planning.

To thrive in this role, you excel at navigating team dynamics and collaborating seamlessly within diverse, multi-faceted teams. Your strong problem-solving, critical thinking, and decision-making abilities, with expertise in change management and conflict resolution—will set you apart. If you have a keen ability to absorb information quickly and communicate effectively, both verbally and in writing, we want to hear from you!

You have a sound knowledge of therapeutic modalities applicable to the clients. An in-depth knowledge of CAC Standards, Outcome Evaluations, Best Practices, and Program Development is essential.  A sound knowledge and integration of agency philosophy, values, objectives, goals, policies, and procedures as well as Regional & Human Services Ministry objectives is an asset.

The

Job Description

is provided for Further details on this position.

APS Competencies

Competencies

are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

You will need the following competencies to be successful in this role:

Agility

• �� Demonstrated ability to manage and adapt to change. Ability to manage human, financial and physical resources within an operating environment.

Drive for Results

• �� Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others.

Develop Self and Others

• �� Proven ability to foster partnerships and to achieve organizational goals within an organization.

Build Collaborative Environments

• �� Strong track record in establishing and maintaining effective working relationships with internal and external stakeholders.

Develop Networks

• �� Ability to foster a climate of cooperation amongst, and build solid relationships with public agencies, government, committees and other partners.

Systems Thinking

• �� Effective leadership abilities combined with a strong commitment to operating within a team environment and the ability to motivate and inspire other to achieve common goals.

Creative Problem Solving

• �� Excellent analytical and decision-making skills

Qualifications

Related diploma or related degree (Child and Youth Care, Sociology, Psychology etc.) plus 4 years progressively responsible related experience.

Children and Family Services is committed to delivering culturally appropriate services to Indigenous populations and we encourage applications from Indigenous candidates.

Assets

A high cultural competency in Indigenous experience

Child and Youth Care Degree or Diploma

Certification with the Child and Youth Care Association of Alberta is preferred.

Related experience in a campus-based care setting, working with indigenous populations, working in youth homes, crisis intervention, family counselling, youth counselling, youth correction work, childcare program development, trauma informed practice and behavioral therapy.

First Aid Certificate and Suicide Prevention Certificate

Minimum recruitment standards

outline the minimum education and experience required for appointment to a job classification.

Notes

Hours of Work

This position works 38.75 hours per week.

Location

Lac la Biche, Alberta

Pre-Employment Requirements

As part of the application process, final candidates will be required to complete and satisfactorily qualify on:

Virtual multi-panel interview

Academic credential check

Professional and/or academic reference checks

Criminal Record Check with Vulnerable Sector

Intervention Record Check

Alberta College of Social Workers Registration (if applicable)

Provide a Current 5 Year Commercial Driver Abstract

Role Requirements

Valid Class 5 driver’s license is required.

Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Final candidates will be required to undergo a criminal records check (CRC).

Applicants being considered for this position will be required to complete a Level 2 Enhanced Security screening (including an enhanced criminal record check along with a credit check) as part of the pre-employment checks for this position.

Other items may include

Shift differential

.

Overtime

.

Correctional institution salary allowance

.

Shift work.

Travel; etc.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer

Working for the Alberta Public Service

.

Public Service Pension Plan (PSPP)

Alberta Public Service Benefit Information

.

Professional learning and development

.

Research Alberta Public Service Careers tool

.

Positive workplace culture and work-life balance.

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply online. Please see

Job Application Resources

for more information.

In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the

International Qualifications Assessment Service

(IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of

Credential Evaluation Services of Canada

for more information.

It is also recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Krystyna Gruszka at

[email protected]

.