Truck and Trailer Service Administrator

W.F. Botkin is currently looking for a Service Administrator for our Truck and Trailer Shop.

Duties

• Review and check vehicle maintenance records for upcoming or overdue work
• Open and close work orders in the system and ensure accurate recording of labour, parts, and materials used
• Assign parts to open work orders and maintain proper documentation and tracking of parts used
• Ensure all documentation is complete and accurate before closing work orders to support billing and record-keeping processes
• Communicate regularly with mechanics, fleet manager, and other personnel to ensure documentation is completed before closing out work orders
• Collaborate with mechanics, fleet manager, and other personnel to clarify work performed, prioritize urgent repairs, and coordinate workflow

Qualifications

• Previous administrative or service experience, preferably in a truck/trailer or heavy equipment environment
• Strong mechanical knowledge of trucks, trailers, and related systems
• Excellent record-keeping skills and attention to detail
• Strong verbal and written communication skills
• Ability to understand and explain technical and maintenance information
• Proficient in Microsoft Office (Word, Excel) and service tracking systems or similar software
• Ability to multitask and stay organized in a fast-paced, team-based environment

At W.F. Botkin, we believe diversity, equity and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, colour, religion, sex, national origin, sexual orientation, age, education, citizenship, marital status, disability, gender identity, veteran status, or any other identifying characteristics are encouraged to apply.

All applicants must be eligible to work in Canada without sponsorship. While we thank all of those who apply, only those being actively considered for employment will be contacted.