Service Manager - Automotive

What You'll Do

•   Greet customers and document their vehicle symptoms, repair concerns and service requests accurately;
•   Translate technical diagnostic information from techs into clear, actionable explanations for customers;
•   Develop accurate cost estimates for parts and labor using shop management software;
•   Obtain customer approvals before initiating any mechanical work or modifications;
•   Communicate routine maintenance intervals and flag critical safety issues to encourage repeat preventative care business;
•   Provide status updates to customers via phone, text or email throughout the service process;
•   Finalize invoices by reviewing line item charges and processing customer payments upon vehicle pick up;
•   Source parts for repair orders and have a valid drivers license with clean, verifiable driving record.

Benefits & Compensation

•     Competitive base salary plus performance based bonuses tied to shop profitability and customer satisfaction scores;
•     Comprehensive health, dental plan, vision and insurance plans;
•     Paid time off (PTO) and paid holidays;
•     Employer funded ongoing technical training and certifications;
•     Explore our Business Ownership Pathway  a unique opportunity to run your own ship in the future.

Where You Will Do It

•   In the beautiful rural community of Meadow Lake, Saskatchewan;
•   A lifestyle second to none including affordable housing in a safe community, outdoor recreation,  and a vibrant close knit community;
•   1 to 2 hours  to major centers  Lloydminster, Cold Lake, Prince Albert, North Battleford.