About this role
We are looking for an enthusiastic, customer-focused, confident Sales Associate to join our growing business. We specialize in unique giftware, artwork, jewellery, and personalized products created through custom engraving, laser engraving, embroidery, digital design, and printing.
Key Responsibilities include
Welcome customers and provide exceptional customer service.
Assist customers in selecting gifts, artwork, jewellery, and customized products.
Explain customization options, including engraving, laser engraving, embroidery, and printing services.
Prepare quotes and process sales transactions accurately.
Follow up on customer orders and ensure timely communication.
Maintain an attractive, organized, and fully stocked showroom.
Work closely with the production team to ensure customer specifications are met.
Build relationships with new and returning customers.
Assist with merchandising, inventory, and seasonal displays.
Support marketing efforts through social media and community engagement when required.
Qualifications
Previous retail or sales experience is preferred.
Strong communication and interpersonal skills.
Friendly, professional, and customer-oriented attitude.
Ability to multitask and work in a fast-paced environment.
We are a fast-paced environment and multi-faceted environment and you must be have a high confidence level and ability to think quickly and adapt
Basic computer skills and experience with point-of-sale systems.
Attention to detail, especially when processing customized orders.
Creative interest in gifts, art, jewellery, or personalized products is an asset.
Compensation Details
Based on experience
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