Part Time Front Desk/ Night Audit

Details:  Must be able to work days .evenings, weekends and over night.

Wage: To be determined.

Experience: Must be familiar with a computers basic operation.

• **PLEASE NO PHONE CALLS APPLY IN PERSON

Essential Skills

• Able to work with little or no supervision.
• Performing or working directly with the public.
• Interacting with computers.
• Making decisions and solving problems.
• Organizing, planning and prioritizing work.
• Proper telephone etiquette.
• Great customer service.

Duties

• Greet, register and assign rooms to guests.
• verify guests credit card and establish how the guest will be paying for the accommodation.
• Make and confirm reservations.
• Issue room keys and directions of how to find their room.
• Keep record of room availability.
• Perform book keeping activities such as balancing accounts and conducting nightly audits.
• Compute bills, collect payments and make change for guests.
• Review accounts and charges with guests during the checkout process.
• Use of a debit credit terminal.
• Answer phones, transfer calls, set wake up calls.
• Prepare the continental breakfast in the mornings.
• Record guests comments and complaints and address accordingly.
• Answer inquires pertaining to hotel services, guest registration, travel directions, or make recommendations regarding shopping, dining or entertainment.
• Clean and maintain Lobby and common areas.