Office Receptionist

We are looking for a friendly, dependable, and organized Full-Time Receptionist to join our hearing clinic team.

This position combines reception and administrative duties with basic hearing aid care and patient assistance. Training will be provided.

Responsibilities

Greet patients and provide friendly, professional service

Answer phones, schedule and confirm appointments

Maintain patient files and confidential information

Process payments and receipts

Clean and maintain hearing aids

Change wax guards, domes, filters and other hearing aid parts

Clean earmolds and hearing aid accessories

Perform basic hearing aid troubleshooting after training

Assist patients with basic hearing aid care and maintenance

Prepare and send hearing aids for manufacturer repairs

Receive and organize repairs, supplies and accessories

Contact patients regarding appointments, repairs and follow-ups

Clean and disinfect equipment and work areas

Assist the Hearing Aid Practitioner with daily clinic duties

Perform general administrative duties

We are looking for someone who is

Friendly, patient and comfortable working with seniors

Reliable, punctual and organized

Detail-oriented and comfortable working with small hearing aid parts

Confident communicating in person and over the phone

Comfortable with computers and learning new software

Able to multitask and work independently

Professional and respectful of patient confidentiality

Previous reception, healthcare or customer service experience is an asset, but we are willing to train the right person.

Full-Time Position | Hearing Healthcare

Please submit your resume to apply.