Night Security Officer

The Night Security Staff plays a key role in ensuring the safety and security of the facility, staff, and visitors after hours. This position emphasizes a trauma-informed, non-adversarial approach, focusing on de-escalation, respectful communication, and relationship-building. Rather than relying on enforcement alone, the role aims to foster a calm, welcoming, and secure environment during overnight operations.

Key Responsibilities

Communicates with Treehouse and Nest staff at the start of each shift & read/leave treehouse communication notes.

Conduct regular patrols of interior and exterior spaces on the Nest campus to maintain a safe environment.

Monitor access points and ensure building security (e.g., doors, windows, alarms).

Greet and engage with individuals in a calm, respectful, and non-confrontational manner.

De-escalate situations using trauma-informed and nonviolent communication techniques.

Support staff and community members during after-hours programs or emergencies.

Respond promptly to incidents, disturbances, or safety concerns, following established protocols.

Document all incidents, interactions, and overnight activity in shift reports.

Coordinate with emergency services if needed, ensuring appropriate escalation.

Assist with closing/opening routines as required.

Maintain radio or phone communication with on-call supervisors or other designated contacts.

Qualifications

Experience in security, crisis intervention, social services, or community work preferred.

Training in trauma-informed care, nonviolent crisis intervention, or de-escalation strongly preferred.

Ability to remain calm and think clearly in high-stress or emergent situations.

Excellent interpersonal communication skills, with a compassionate and professional demeanor.

Reliable, punctual, and able to work independently overnight.

Valid security license is an asset.

CPR/First Aid certification is required by date of employment.

Valid drivers license